MarkMcElroy.comCreative Leader. Content Strategist. Writer/Producer.
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Skills and Expertise

Creative Team Management | Content Strategy | Writing | Producing | Multimedia Production | Project Management | Presentation Delivery and Design | Graphic Design | Creativity | Storytelling


Federal Reserve Bank of Atlanta

Creative Services Director (2015-Now)  •  Manager, Media Production (2012-2015)  •  Human Resources Employee Communications Manager (2008-2012)  •  Audiovisual Specialist (2007-2008)

Direct an amazing, award-winning team producing internal and public-facing graphics, photography, podcasts, and videos. Maintain relationships with partners in executive office; Research; Community and Economic Development; Retail Payments Office; Supervision, Regulation, and Credit, and the Office of Minority and Women Inclusion. Come up with solutions, strategies, processes, and advice. Help the Bank identify, set, and achieve communications goals.

  • Ask me about defining departmental workflows, discovering the best work tracking system the hard way, and designing a capacity calculator that revolutionized the way our team plans work.
  • Ask about the videos I’ve written and produced, including content for the Bank’s public tour program, orientation programs for new board members, our annual reports, and others.
  • Ask about the Telling Our Story series, two culture-shifting projects called Talk Show and Just a Minute, and clever bit of business we refer to as the “7416 stunt.”

SkyTel (Jackson, MS)

Senior Manager, Distance Learning Group (1998-2000)  •  Director, Corporate Communications (1997-1998)  •  Manager, Training and Employee Communications (1995-1997)

Collaborated with senior management to develop brand strategies, key messages, and training solutions for two nationwide product launches. Managed media production team. Wrote and produced company’s first multimedia training content. Developed corporate sales training university. Served as single point of contact for the media. 

McElroy Media Services (Jackson, MS)

Communications Consultant/Freelance Writer (2002-2007)  •  Corporate Trainer, Tech Writer, and Creativity Workshop Leader (1993-1995)

Created communication strategies for small business owners. Wrote and produced medical product videos. Authored seven “how to” books and hundreds of articles on topics from Apple computers to brainstorming.


University of Southern Mississippi (Hattiesburg, MS)
MA Creative Writing / MA Writing Theory

Created the school’s first computer-aided writing classroom and completed requirements for two degree programs.

University of Southern Mississippi (Hattiesburg, MS)
BA Creative Writing

Graduated with highest honors from the prestigious Center for Writers